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Greetings, brave explorers!

Participate in the New World team's monthly Team Update video, in which we discuss the upcoming Heart of Madness release, the Blunderbuss, upcoming events, and hear from the Customer Support team about moderation practices. Take a look at the video below to see team members answering questions submitted by members of the community at the conclusion of the update.

UPDATE ON THE DEEP DIVE INTO THE HEART OF MADNESS

Guests Rob Chestney, Mike Willette, and Charles Bradbury discuss the Tempest's Heart Expedition, which showcases the surreal and supernatural alternate reality of Isabella's mind, which is succumbing to corruption and chaos as a result of Isabella's actions. Viewers can hear them discuss how they wanted this to feel drastically different from anything else the players had experienced before, with dramatic set pieces leading up to the final showdown with Isabella at the end.

The team also discusses additional features that will be included in the Heart of Madness update, including bug fixes and quality of life improvements to reduce friction—such as infinite ammo and the requirement that only one player be present at an Expedition entrance before the expedition can begin.

THE USE OF WEAPONS AND COMBAT

David Verfaille and David Hall discuss the new Blunderbuss weapon as well as the differences in playstyles between the Musket and the Blunderbuss. They also discuss new world coins for sale factors to consider when making balance changes and plans for improving game stability in War.

UPCOMING OCCASIONS

They discuss the Indigo Flame Twitch Drop event that is currently taking place, plans for an upcoming double XP weekend, and the team's progress on regional character transfers. Katy Kaszynski, Phil Bolus, and Mike Willette talk about the Indigo Flame Twitch Drop event that is currently taking place, plans for an upcoming double XP weekend, and the team's progress on regional character transfers.

Additionally, Mike Willette, our World Experience Lead, discusses new in-game experiences and things to discover in Aeternum's expansive open world, including the following:POIs have been updated, Rafflebones the loot goblin has been introduced, new roadside encounters have been added, and collectible vista paintings have been scattered throughout the world, to name a few things.

THE EXPERIENCE AND MODERATION OF THE PLAYER

Brad Wilcox and Rachel Barnum discuss the moderation process for player reports, as well as the appeals process for players in this episode of the podcast. They also go into detail about how the team is attempting to combat bot banning.

QUESTIONS FROM THE COMMUNITY AND A ROADMAP

The stream concludes with new world coins to some of the most frequently asked questions from the community, as well as a sneak peek at our upcoming roadmap!